/* =====================================================================
   Ask eTamanna – static help chatbot (Bootstrap 5.3, scoped to .bsx)
   ===================================================================== */
.tmb-root{position:static;background:transparent!important;font-size:16px}
/* neutralise the site's own global .btn / .card rules (base.css, app.css) inside the bot */
.tmb-root .btn{background-image:none;box-shadow:none;filter:none;text-transform:none;letter-spacing:normal}
.tmb-root .card.tmb-win{padding:0!important;margin:0!important}

/* ---------- launcher ---------- */
/* Position/colour come from Bootstrap classes in _chatbot.html
   (position-fixed bottom-0 end-0 btn btn-primary rounded-pill shadow-lg).
   Only what Bootstrap has no utility for is set here. */
.tmb-root .tmb-launch{z-index:1090;margin:0 18px calc(18px + env(safe-area-inset-bottom)) 0;
  display:flex!important;align-items:center;gap:.55rem;padding:.45rem 1.1rem .45rem .45rem;
  border:3px solid #fff!important;color:#fff;font-weight:700;
  background:linear-gradient(135deg,#0b6ba0 0%,#1b7a37 100%)!important;
  transition:transform .15s}
.tmb-root .tmb-launch:hover{transform:translateY(-2px);color:#fff}
.tmb-root .tmb-launch .tmb-ava{width:40px;height:40px;font-size:1.15rem}
.tmb-root .tmb-launch .tmb-dot{position:absolute;top:2px;left:36px;width:12px;height:12px;border-radius:50%;
  background:#ffbf47;border:2px solid #fff}
.tmb-root.tmb-is-open .tmb-launch{display:none!important}
/* phones: smaller but always visible, clear of the notch / home bar */
@media (max-width:575.98px){
  .tmb-root .tmb-launch{margin:0 12px calc(12px + env(safe-area-inset-bottom)) 0;padding:.3rem .85rem .3rem .3rem;font-size:.85rem}
  .tmb-root .tmb-launch .tmb-ava{width:36px;height:36px;font-size:1rem}
}

/* ---------- avatar ---------- */
.tmb-root .tmb-ava{flex:0 0 auto;width:42px;height:42px;border-radius:50%;display:flex;align-items:center;justify-content:center;
  background:#fff;color:#0b6ba0;font-size:1.2rem;box-shadow:0 2px 8px rgba(0,0,0,.15)}

/* ---------- window ---------- */
.tmb-root .tmb-win{position:fixed;right:18px;bottom:18px;z-index:1095;width:min(400px,calc(100vw - 24px));
  height:min(640px,calc(100vh - 36px));display:flex;flex-direction:column;overflow:hidden;border:0;border-radius:20px;
  box-shadow:0 24px 70px rgba(4,30,48,.42)}
.tmb-root .tmb-win[hidden]{display:none!important}
.tmb-root .tmb-win.tmb-anim{animation:tmb-pop .22s ease-out}
@keyframes tmb-pop{from{opacity:0;transform:translateY(16px) scale(.98)}to{opacity:1;transform:none}}
@media (max-width:575.98px){.tmb-root .tmb-win{right:0;bottom:0;width:100vw;height:100dvh;border-radius:0;
  padding-bottom:env(safe-area-inset-bottom)!important}}

.tmb-root .tmb-head{display:flex;align-items:center;gap:.7rem;padding:.85rem .9rem;color:#fff;
  background:linear-gradient(120deg,#0b3d5c 0%,#0b6ba0 60%,#1b7a37 130%)}
.tmb-root .tmb-head h2{font-size:1rem;margin:0;font-weight:700;color:#fff}
.tmb-root .tmb-head .tmb-status{font-size:.74rem;color:#d9f1ff;display:flex;align-items:center;gap:.35rem}
.tmb-root .tmb-head .tmb-status::before{content:"";width:8px;height:8px;border-radius:50%;background:#5ee27a}
.tmb-root .tmb-head .tmb-actions{margin-left:auto;display:flex;gap:.3rem}
.tmb-root .tmb-head .tmb-actions .btn{width:36px;height:36px;padding:0;display:flex;align-items:center;justify-content:center;
  border-radius:10px;color:#fff;border:1px solid rgba(255,255,255,.35);background:rgba(255,255,255,.1)}
.tmb-root .tmb-head .tmb-actions .btn:hover{background:rgba(255,255,255,.22)}
.tmb-root .tmb-head .tmb-actions .btn[aria-pressed="true"]{background:#ffbf47;color:#000;border-color:#ffbf47}

/* ---------- conversation ---------- */
.tmb-root .tmb-log{flex:1;overflow-y:auto;padding:1rem .9rem .5rem;background:
  radial-gradient(circle at 10% 0%,#e6f4fb 0,transparent 45%),linear-gradient(180deg,#f5fafd,#eef5f9)}
.tmb-root .tmb-msg{display:flex;gap:.5rem;margin-bottom:.8rem;align-items:flex-end}
.tmb-root .tmb-msg .tmb-ava{width:30px;height:30px;font-size:.85rem;background:#fff;color:#0b6ba0;box-shadow:none;border:1px solid #dbe7ef}
/* eTamanna logo inside every avatar (launcher, header, answers) */
.tmb-root .tmb-ava{overflow:hidden}
.tmb-root .tmb-ava img{width:100%;height:100%;object-fit:contain;padding:12%;border-radius:50%;background:#fff}
.tmb-root .tmb-bubble{max-width:84%;padding:.65rem .85rem;border-radius:16px;font-size:.9rem;line-height:1.55;
  word-wrap:break-word;overflow-wrap:anywhere}
.tmb-root .tmb-bot .tmb-bubble{background:#fff;color:#1d2f3b;border:1px solid #dbe7ef;border-bottom-left-radius:4px;
  box-shadow:0 2px 6px rgba(11,61,92,.06)}
.tmb-root .tmb-user{justify-content:flex-end}
.tmb-root .tmb-user .tmb-bubble{background:#0b6ba0;color:#fff;border-bottom-right-radius:4px}
.tmb-root .tmb-bubble h3{font-size:.95rem;font-weight:700;color:#0b3d5c;margin:0 0 .35rem}
.tmb-root .tmb-bubble p{margin:0 0 .5rem}
.tmb-root .tmb-bubble p:last-child{margin-bottom:0}
.tmb-root .tmb-bubble ul,.tmb-root .tmb-bubble ol{margin:.2rem 0 .5rem;padding-left:1.15rem}
.tmb-root .tmb-bubble li{margin-bottom:.2rem}
.tmb-root .tmb-bubble .tmb-img{display:block;width:100%;max-height:150px;object-fit:contain;border-radius:10px;
  background:linear-gradient(0deg,#caeaf9,#fefffe);margin:.15rem 0 .55rem}
.tmb-root .tmb-bubble .tmb-links{display:flex;flex-wrap:wrap;gap:.35rem;margin-top:.55rem}
.tmb-root .tmb-bubble .tmb-links .btn{font-size:.78rem;padding:.25rem .65rem;border-radius:999px}
.tmb-root .tmb-meta{display:flex;gap:.4rem;align-items:center;margin-top:.45rem}
.tmb-root .tmb-meta .btn{font-size:.72rem;padding:.1rem .5rem;border-radius:999px;color:#4a5d6b;border-color:#cfdde6}
.tmb-root .tmb-time{font-size:.68rem;color:#6b7c88}
.tmb-root .tmb-meta .btn[aria-pressed="true"]{background:#0b6ba0;color:#fff;border-color:#0b6ba0}

/* typing indicator */
.tmb-root .tmb-typing .tmb-bubble{display:flex;gap:4px;padding:.8rem .9rem}
.tmb-root .tmb-typing span{width:7px;height:7px;border-radius:50%;background:#8aa3b5;animation:tmb-b 1s infinite}
.tmb-root .tmb-typing span:nth-child(2){animation-delay:.15s}.tmb-root .tmb-typing span:nth-child(3){animation-delay:.3s}
@keyframes tmb-b{0%,80%,100%{transform:translateY(0);opacity:.5}40%{transform:translateY(-5px);opacity:1}}

/* ---------- quick replies ---------- */
.tmb-root .tmb-chips{display:flex;gap:.4rem;overflow-x:auto;padding:.55rem .8rem;background:#fff;border-top:1px solid #e3ecf2;
  scrollbar-width:thin}
.tmb-root .tmb-chips .btn{white-space:nowrap;border-radius:999px;font-size:.78rem;font-weight:600;padding:.3rem .75rem}
.tmb-root .tmb-chips:empty{display:none}
/* "FAQs" chip – always first */
.tmb-root .tmb-chips .tmb-chip-faq{background:#1b7a37;border-color:#1b7a37;color:#fff}
.tmb-root .tmb-chips .tmb-chip-faq:hover{background:#155f2b;border-color:#155f2b;color:#fff}
/* while typing: matching questions as a short list above the text box */
.tmb-root .tmb-chips.tmb-typing-list{flex-direction:column;align-items:stretch;overflow-x:hidden;max-height:13rem;overflow-y:auto}
.tmb-root .tmb-chips.tmb-typing-list .btn{white-space:normal;text-align:left;border-radius:12px;font-weight:500;line-height:1.35}
.tmb-root .tmb-chips.tmb-typing-list .tmb-chip-faq{align-self:flex-start;border-radius:999px;font-weight:600}
.tmb-root .tmb-chips .tmb-hint{font-size:.72rem;color:#5b6b78;margin:0 0 .1rem}

/* ---------- composer ---------- */
.tmb-root .tmb-form{display:flex;gap:.45rem;padding:.6rem .8rem .3rem;background:#fff}
.tmb-root .tmb-form .form-control{border-radius:999px;padding-left:1rem}
.tmb-root .tmb-form .btn{border-radius:50%;width:42px;height:42px;flex:0 0 42px;padding:0}
.tmb-root .tmb-form .tmb-mic[hidden]{display:none}
.tmb-root .tmb-form .tmb-mic[aria-pressed="true"]{background:#c62828;border-color:#c62828;color:#fff;animation:tmb-rec 1.2s infinite}
@keyframes tmb-rec{0%,100%{box-shadow:0 0 0 0 rgba(198,40,40,.45)}50%{box-shadow:0 0 0 7px rgba(198,40,40,0)}}
@media (prefers-reduced-motion:reduce){.tmb-root .tmb-form .tmb-mic[aria-pressed="true"]{animation:none}}
.tmb-root .tmb-note{font-size:.7rem;color:#5b6b78;background:#fff;margin:0;padding:.1rem .9rem .6rem;text-align:center}

/* ---------- home-page "ask" chips ---------- */
.tmb-askrow{display:flex;flex-wrap:wrap;gap:.6rem;margin-top:1rem}
.tmb-ask{display:inline-flex;align-items:center;gap:.55rem;border:0;cursor:pointer;border-radius:999px;
  padding:.45rem .95rem .45rem .45rem;background:rgba(255,255,255,.92);color:#0b3d5c;font:600 .9rem "Poppins",sans-serif;
  box-shadow:0 4px 14px rgba(11,61,92,.16);transition:transform .15s,box-shadow .15s}
.tmb-ask:hover{transform:translateY(-2px);box-shadow:0 8px 20px rgba(11,61,92,.22)}
.tmb-ask i{width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;
  background:#0b6ba0;color:#fff;font-size:.9rem}
.tmb-ask.tmb-ask-green i{background:#1b7a37}
.tmb-ask.tmb-ask-amber i{background:#9a5b00}

/* high contrast mode keeps the bot readable */
html.gg-contrast .tmb-root .tmb-user .tmb-bubble{border:2px solid #ff0!important}
html.gg-contrast .tmb-root .tmb-launch{border:3px solid #ff0!important}

/* ---------- "Show FAQs": every question, grouped (chatbot.js faqList) ---------- */
.tmb-root .tmb-faq-list{margin:.4rem 0 .2rem;max-height:22rem;overflow-y:auto;padding-right:.2rem;
  border-top:1px solid #e3ecf2}
.tmb-root .tmb-faq-group{margin:.7rem 0 .25rem!important;font-size:.72rem;font-weight:700;letter-spacing:.06em;
  text-transform:uppercase;color:#4a5d6b}
.tmb-root .tmb-faq-list ol{list-style:none;margin:0;padding:0}
.tmb-root .tmb-faq-list li{margin:0 0 .3rem}
.tmb-root .tmb-faq-q{display:block;width:100%;text-align:left;background:#f4f9fc;border:1px solid #dbe7ef;
  border-radius:10px;padding:.45rem .6rem;font-size:.82rem;line-height:1.35;color:#0b3d5c;cursor:pointer}
.tmb-root .tmb-faq-q:hover{background:#e6f3fb;border-color:#0b6ba0}
.tmb-root .tmb-faq-n{font-weight:700;color:#0b6ba0}
html.gg-contrast .tmb-root .tmb-faq-q{border:1px solid #ff0!important}